Foundry Kamloops – Medical Office Assistant

Foundry Kamloops
Full Time

Foundry is a provincial model that provides integrated health and wellness services for young people. Foundry Kamloops is preparing to open its doors in 2026, and we are seeking a Medical Office Assistant to join the founding team.
This is a unique opportunity to support the setup and launch of a new centre, working closely with the Foundry Manager and interdisciplinary team to prepare clinical spaces, organize systems, and help create a welcoming, youth-friendly environment.
As the centre becomes operational, you will transition into a core role supporting daily clinic flow, coordinating appointments and referrals, and ensuring youth and caregivers receive accessible, responsive care.
What You’ll Do: • Support clinic setup and opening (supplies, systems, space preparation)

  • Prepare for appointments and support clinicians
  • Coordinate referrals, scheduling, and follow-ups
  • Welcome and support youth and caregivers (including those in distress)
  • Maintain records, confidentiality, and organized clinical spaces
  • Support daily operations and collaborate with the team

Benefits :

  • Competitive wage range – $25.95 – $29.76 per hour /hr.
  • Extended health benefits (dental, vision, paramedical, EFAP, life insurance)
  • Municipal Pension Plan
  • Paid training and ongoing professional development
  • 3 weeks vacation after 1 year (increases with seniority)
  • 13 paid statutory holidays annually
  • Sick leave accrual (1 day/month)
  • Wage increases based on hours worked (up to Step 4)
  • Internal priority for future opportunities
  • Community involvement and well-being activities

What You Bring:

  • Medical Office Assistant certificate
  • Minimum three (3) years recent related experience in a medical, clinical, or primary care setting
  • Experience working with youth or vulnerable populations in a supportive, client-facing, or administrative role
  • New clinic setup experience strongly preferred
  • An equivalent combination of education, training, and experience will be considered.

Your unique qualities :

  • Strong attention to detail and accuracy
  • Clear, respectful, and professional communication
  • Comfortable using EMRs, scheduling systems, and office software
  • Quick to learn new systems and processes
  • Highly organized with the ability to multitask
  • Able to work both independently and as part of a team
  • Calm and supportive in fast-paced or emotionally sensitive situations
  • Culturally aware and able to build rapport with diverse communities, including Indigenous, LGBTQ2S+, and newcomer youth
  • Strong understanding of confidentiality and professional boundaries

Other Musts:

  • Willingness to complete required training (provided at no cost), including
    • First Aid & CPR-C, Mandt (RCT), SafeTALK, Naloxone, Privacy & Information Sharing, and more
  • Union membership required (1.85% dues)
  • Successful completion of a criminal record check with vulnerable sector clearance